shane Documenting Endeavors Great And Small

TagCustomer Success

Customer Success

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“Success consists of going from failure to failure without loss of enthusiasm.”Winston Churchill Customer Success My favorite definition of Customer Success is very simple. Delivering value with a wonderful experience. If I were to imagine that I myself was in a Customer Success Manager role, I would see my function as making sure that post sale, our new customer stays our customer. I...

shane Documenting Endeavors Great And Small